Why We Started Selling Rugs Directly
The founder spent years buying rugs for client homes through import showrooms, and kept running into the same problem: a rug labeled wool that turned out to be a wool-synthetic blend, with no way to check before it arrived. That gap between what was promised and what showed up on the floor is why this brand exists.
We buy directly from weaving mills we've worked with over multiple seasons, and every rug gets unrolled and checked, knot rows counted, edges inspected, before it goes back in a box for shipping. There is no unnamed subcontractor between the loom and your floor.
Pricing is set without a chain of resellers marking it up along the way. Orders are packed for transit, tracked from dispatch, and if something is wrong when it arrives, we handle it directly, not through a call center reading from a script.
Why Customers Choose Us
Direct Mill Sourcing
We buy straight from weaving mills, so there is no unnamed middleman marking up the price.
Natural Fiber Only
Every rug is wool, jute or cotton, never a synthetic blend disguised as natural.
Hand-Tied Construction
Rugs are knotted by hand, not stapled or glued onto a backing sheet.
Checked Before It Ships
A person unrolls, inspects and re-rolls every rug before it goes in the box.
Plain Fiber Labeling
The listing tells you the fiber, the weave and the country the rug was woven in, nothing hidden.
Straightforward Returns
If the rug is not right, send it back within 30 days in its original packaging.
I check the back of a rug before I check the front. That's where you see the real knot work.
Marianne DoyleHead of Quality and SourcingDirect Sourcing
We buy from the mill, not from a reseller. That keeps the fiber traceable and the price honest.
Plain Fiber Labeling
Every listing states the actual fiber and weave. We don't hide a synthetic blend behind the word premium.
Fix It Directly
If a rug arrives with a flaw, you talk to the person who can actually fix it, not a queue.
Woolmere